Elevating Cafe, Events and Retail programing; consistently delivering results that matter.
Better Together: Building Partnerships That Work and Last
Who We Are
SinCera Group is a boutique consulting firm dedicated to optimizing managed services in sectors such as food service, retail, and visitor amenities. Our mission is to cultivate enduring, loyal relationships between institutions and their third-party providers, while actively monitoring and supporting these partnerships to ensure their strength over time.
Two New Tools to Build - and Keep - Partnerships Strong
SinCera Select™: A Faster, Smarter, More Collaborative RFP
At SinCera, we’ve dedicated years to collaborating with both cultural institutions and vendors—sometimes taking on the role of the operator and other times acting as the client. Throughout these experiences, we’ve repeatedly observed how the traditional RFP process can be inadequate: it's often slow, repetitive, and doesn't consistently result in the best match. Therefore, we decided to explore new approaches. Learn more.
SinCera Chorus Index™
Are you truly hearing every voice that matters? Our innovative feedback loop empowers operators to strengthen partnerships and stay ahead of client needs. We gather insights from every stakeholder—not just the loudest—to ensure issues are addressed early and relevance is maintained throughout every year of the contract. The SinCera Chorus Index guides your team to foster trust through clear client communication, shared successes, and aligned expectations—cultivating loyalty that endures, even when challenges arise. Learn more.
