Elevating Partnerships
Enhancing Experiences
Delivering Results
Better Together: Building Partnerships That Work and Last
Who We Are
SinCera Group is a boutique consulting firm focused on optimizing managed services across food service, retail, and visitor amenities. Our goal is to build lasting, loyal relationships between institutions and their third-party providers—and to actively monitor and support those partnerships to ensure they stay strong over time.
Two New Tools to Build - and Keep - Partnerships Strong
SinCera Select™: A Faster, Smarter, More Collaborative RFP
At SinCera, we’ve spent years working alongside both cultural institutions and vendors—sometimes as the operator, sometimes as the client. And time and again, we’ve seen how the traditional RFP process can fall short: it’s often slow, repetitive, and
doesn’t always lead to the right fit.
So, we decided to try something new..
SinCera Chorus Index™
Are you really hearing every voice that matters?
Our proprietary feedback loop helps operators strengthen partnerships and stay ahead of client needs. We capture insights from every stakeholder - not just the loudest—so issues are addressed early and relevance lasts through every year of the contract. The SinCera Chorus Index coaches your team to build trust through clear client communication, shared wins, and aligned expectations—creating loyalty that lasts, even when challenges arise.
